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For many service-based organizations, the conversation around AI still feels abstract, or reserved for manufacturers, logistics providers, or large enterprises with complex physical supply chains. But that perception is quickly changing. AI is no longer just a tool for moving goods more efficiently. It’s becoming (or shall I say, “has become”) a powerful lever for service companies looking to streamline internal operations, improve decision-making, and deliver a more consiste

If you’ve spent any time working in international supply chain operations, you already know that global supply chain organizations don’t look, or behave, the same across continents.  Their structures, technology and their data maturity differs, and perhaps the biggest differentiator of all is Information systems intelligence and integration. In North America, companies may invest heavily in advanced planning platforms, real-time tracking, and automated forecasting systems. In

If there’s one thing I know after years of helping companies navigate supply chain chaos, it’s uncertainty doesn’t eliminate opportunity. It shifts it, and the organizations that learn to use their supply chain operations as a competitive advantage, instead of treating them as a back-office necessity, are the ones that not only survive unstable economies but often grow their market share. When markets wobble, customer priorities shift fast. Expectations tighten, costs rise, l

If there’s one thing the past few years have taught supply chain professionals, it’s that predictability has left the building. Disruption is no longer an event, it’s the environment. Whether we’re talking about geopolitical tensions, extreme weather, labor shortages, or the ripple effects of one factory closure halfway across the world, the rules have changed. As someone who’s been in the trenches of supply chain operations and strategy for years, I can tell you that this ne

Over my many years working with mid-size as well as global manufacturers I’ve learned that your supply chain can make or break your business. And while every year brings its own set of challenges, right now one issue is standing out above the rest and that’s forecasting and demand planning in an unpredictable market.   Whether you’re producing industrial components, packaging, food products, or specialty goods, the same theme keeps surfacing in my conversations with executive